Refund policy

Return & Refund Policy

At Let's Go Coffee, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

  • Returns are accepted within 30 days of receiving your order.

  • Items must be unused, unopened, and in their original packaging.

  • Products that have been opened, used, or damaged by the customer are not eligible for return.

  • Proof of purchase or order confirmation is required for all returns.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team.